The Account Manager - Telco role adds value to Microsoft by delivering a well-managed, profitable and growing business produced through relationship- and sales-excellence practices where the customer views the AM - Telco as a trusted advisor. The World Class AM profile is a synthesis of the science and art of selling.
The art refers to the AM's character (C), attitude (A), relationship (R) and emotional intelligence (E). The science refers to Sales Excellence in Relationship Management, Opportunity Management and Business Management enabled through tools, processes and scorecards. Together, they build strong trusted advisor relationships, yield high customer satisfaction and goal attainment.
Key Accountabilities:
The art refers to the AM's character (C), attitude (A), relationship (R) and emotional intelligence (E). The science refers to Sales Excellence in Relationship Management, Opportunity Management and Business Management enabled through tools, processes and scorecards. Together, they build strong trusted advisor relationships, yield high customer satisfaction and goal attainment.
Key Accountabilities:
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