Sales Rep/Sales Manager at Voda Paints Limited

• listening to customer requirements and presenting appropriately to make a sale;


• maintaining and developing relationships with existing customers in person and via telephone calls and emails;


• cold calling to arrange meetings with potential customers to prospect for new business;


• responding to incoming email and phone enquiries;


• acting as a contact between a company and its existing and potential markets;


• negotiating the terms of an agreement and closing sales;


• gathering market and customer information;


• representing their company at trade exhibitions, events and demonstrations;


• negotiating on price, costs, delivery and specifications with buyers and managers;


• challenging any objections with a view to getting the customer to buy;


• advising on forthcoming product developments and discussing special promotions;


• creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;


• liaising with suppliers to check the progress of existing orders;


• checking the quantities of goods on display and in stock;


• recording sales and order information and sending copies to the sales office, or entering figures into a computer system;


• reviewing your own sales performance, aiming to meet or exceed targets;


• gaining a clear understanding of customers’ businesses and requirements;


• making accurate, rapid cost calculations and providing customers with quotations;


• feeding future buying trends back to employers;


• attending team meeting and sharing best practice with colleagues.

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