Receptionist at Diamond Enterprise

The Enterprise African Network is a key instrument in the AU’s strategy to boost growth and jobs. Bringing together close to 600 business support organisations from more than 50 countries, we help small companies seize the unparalleled business opportunities in the AU Single Market.

Our member organisations include chambers of commerce and industry, technology centres, research institutes and development agencies. Most of them have been supporting local businesses for a long time. They know their clients’ strengths and needs – and they know Africa.

As members of the Enterprise Africa Network they are linked up through powerful databases, sharing their knowledge and sourcing technologies and business partners across all Network countries. But they are also closely linked with the African Commission, which enables them to keep abreast of AU policies and to feed small companies’ views on them back to Brussels

Job Purpose:

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

Responsibilities:

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

Directs visitors by maintaining employee and department directories; giving instructions.

Maintains security by following procedures; monitoring logbook; issuing visitor badges.

Maintains telecommunication system by following manufacturer’s instructions for house phone and console operation.

Maintains safe and clean reception area by complying with procedures, rules, and regulations.

Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

Contributes to team effort by accomplishing related results as needed.

Qualifications and Requirements:

Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management

Minimum of OND in any related discipline

1 – 2 years’ experience

Excellent communication skills

Use of Microsoft office software and office management skills.

Attentive to detail and highly organized

Via Receptionist at Diamond Enterprise»